Claims
Claim
Liability Claims
Always record any incidents that could lead to a liability claim including the names and addresses of any witnesses.
Ask any claimant to put their claim in writing. Do not admit liability to a prospective claimant or offer a settlement as this may damage your right to claim under the policy. Accept any documentation on a "without prejudice" basis.
Report any liability claims or potential liability claims to us as a matter of urgency. Provide us with copies of any documents provided by the claimant and any documents that you hold that are relevant to the claim.
Do not prepare any statements or reports about the claim or incident until we find out what your insurer’s requirements are. Your insurer may wish to appoint solicitors to advise them in order to ensure that any reports which are prepared are “privileged” and do not have to be provided to the claimant.
To discuss your unique details with one of our staff
Ph: 03 9349 2733
