claims information for Midland insurance

Claims

Marine Cargo Claims

Tell us immediately about any incident which is likely to give rise to a claim.
Provide us with all supporting documentation that you have which may include:

  • Original policy or certificate of insurance
  • Original or copy shipping invoices, shipping specification and/or weight notes
  • Original Bill of Lading and/or other contract or carriage
  • Delivery receipt which should have been marked with details of the loss or damage by the person accepting the goods
  • Survey report or other documentary evidence to show the extent of the loss
  • Landing account and weight notes at final destination
  • Any correspondence exchanged with the carriers and other parties regarding their liability for the loss or damage
  • Claims statement detailing reasons and peril under which claim is presented.

Original documents are invariably required because of the conditions usually printed on the reverse side.

To discuss your unique details with one of our staff
Ph: 03 9349 2733

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