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• 6: Claims
• 7: Compliance
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• 9: Contact

Claims

• 6.1: Emergency Claims
• 6.2: Claims Services
• 6.3: Claims Information
• 6.4: Motor Vehicle Claims
• 6.5: Property Damage Claims
• 6.6: Theft, Burglary or Malicious Damage Claims
• 6.7: Workers Compensation Claims
• 6.8: Liability Claims
• 6.9: Machinery Breakdown Claims
• 6.10: Fidelity Guarantee Claims
• 6.11: Marine Transit Claims
• 6.12: Professional Indemnity Claims
• 6.13: Directors and Officers Claims

Claims

Motor Vehicle Claims

If there is bodily injury to any person, report the incident immediately to the Police.

Damage to Your Own Vehicle Only

Have the vehicle (if not driveable) taken to the nearest repairer or place of safety. Advise us as soon as possible. Complete the claim form and return it to us.

Damage to other Vehicles

When the accident occurs, collect the following information about the other vehicle:

• Name and permanent address of driver
• Name and permanent address of owner
• Description of vehicle
• Registration
• Name of insurance company with which the vehicle is insured
• Damage to the vehicle
• Precise words of "admission of guilt" by other party if applicable
• Name and permanent address of all witnesses to the accident

Report the circumstances to us as soon as possible. Complete a claim form and return it to us. Do not under any circumstances admit liability.

Drivers should not make or sign any statements except to complete the claim form, provide information requested by your insurers or as required by the police or other authorities.